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The player from Australia is experiencing difficulties withdrawing her winnings. The player from Cyprus is experiencing difficulties withdrawing his funds. The player from Vietnam had deposited 1 million VND into the 1xSlot’s website but the money hadn’t been credited to his account. Despite having provided all necessary transfer documents as requested by the casino, his issue had remained unresolved for a week. We had advised the player to contact his payment provider for further investigation and not to deposit any more funds until the issue was resolved. Subsequently, the player confirmed that his issue had been resolved.
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We sought further information from the player to investigate the issue, but the player failed to respond to our queries. As a result, we had to reject the complaint due to lack of communication from the player’s side. Based on their findings, we have calculated the casino’s Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly.
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The player, Valentin, who is already self-excluded at many other casinos, wanted to self-exclude himself at this casino as well. When he tried to close his account, the support team representative told him they couldn’t do it and advised him to contact a blocking specialist. After he did so, he sent documents for verification to prove it was really him who’s was trying to close his account but lacked a utility bill. In the meantime, while he waited to be blocked, he had lost another €160. The player from Bangladesh is complaining about the lengthy verification process. We’ve rejected it once again because he failed to pass the verification.
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According to customer support, they would enable withdrawals if I deposited a minimum amount through another method, but that still didn’t allow me to withdraw. The official 1xslot casino site provides a user-friendly interface, where players can easily navigate between games, promotions, and other key features. It is essential that you read the terms and conditions of the1xSlots of services offered on the platform.
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